5 Reasons Why We're a "TED" in the Mental Health Space

Last week, healthcare experts from the Pharmacy Technology Report said that trendsetters, entrants, and disruptors (TEDs) are transforming health care with a focus on value-based care and technology. We took each day this week to share how we’re a “TED” in the mental health care space.

Monday

Monday is for meeting people where they are. 

One of the ways we do this is the use of tele-psych. Oftentimes, the biggest barrier to care is geography. 

But what if the doctor could come to you?

Being able to talk to a therapist, psychiatrist, or other counselor from the comfort of your own space is a game changer. And for some people it’s the only way they can get access to care.

Meeting people where they are and when they need to care the most is a major focus for us at Good Neighbor, and it’s one reason we’re a TED. 

Tuesday

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Tuesday is for technology.

From our amazing IT team to the systems we implement, technology is at the forefront of what we do.

It allows us to be nimble and flexible when collaborating with our partners.

Having good data also helps us make smart decisions when tracking outcomes.

Technology is always changing and it changes fast. But we like to be always learning, testing, and looking for new and better ways to deliver care.

All of this helps us serve people the best we can and make sure people have the care they need when they need it.

Wednesday

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Wednesday is about finding our why.

More important than WHAT an organization does is WHY they do it.

We’re always looking to build, create, and design services that support peoples’ uniqueness. Everyone has unique story. And our goal is to help people break down any barriers in their journey.

Our executive director Matt Marek coined the phrase “Creating a new way of life,” which he says is about “discovering of the hero that is within us all. A hero that knows a life well lived, is one where we choose to take action and make a difference in our lives, and within the lives of others.”

That’s our WHY.

Thursday

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Thursday is for thoughtful design. 

Design simply means intention. And behind our services and policies we want to strive to be purposeful about every step and decision involved.

Sometimes the design process is messy, and it can get complicated. By observing, refining, and being tough on the work but good to each other – that’s when the magic can happen.

And it’s all in order to create the best possible solutions for the people we serve and our partners. So that they know we’re doing everything we can to be a guide in their journey. 

Most importantly, design means listening to feedback and looking for ways to improve. Good design is a humble servant.

Friday

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Friday is for fun.

Our saying for anyone becoming a part of our team is “join a cause, not a company.” That’s because we believe in something bigger than ourselves.

From annual golf tournaments for charity to backyard bashes in our residential services to halloween parties. We like to have a good time.

We want people who work with us to feel fulfilled in their work. And there’s an open invitation to express one’s interests so that everybody feels like they’re in the right place.

At the end of the day, if our staff are happy then the people we serve will feel that too. And that’s the cause that we’re all about.

So there you have it. Five reasons why we’re a TED in the mental health space.